Our Team

Get acquainted with our friendly staff members!

Philip Lichter

Founder/Agency Principal


Philip Lichter, the Founder and Senior Producer, has worked in insurance for 38 years. Moving from working in an agency while he was a college student to founding his own successful insurance agency has developed his precise knowledge in insurance. Alongside his knowledge of the industry, Philip’s dedication to his clients drives his compassionate business operation standards. 


Philip works between both of his insurance agencies—GPA Insurance West/Armor Insurance Professionals and GPA Insurance East—to help his clients.  

Heather Vaticano

Licensed Insurance Broker


Heather is a proud and dedicated member of Team GPA Insurance. She has been working here since 1999. Heather is a well-respected member of the insurance industry. She is efficient, thorough, and detailed oriented. She works tirelessly to provide her clients with the best insurance options available to them and prides herself in educating her clients about the details of their coverage.


Heather is extremely excited to work on the energetic campus of the University of Buffalo. She is a proud alumna, graduating in 1998. She is also proud of her Buffalo roots and lives in the city with her dog Chance.

Bonnie Kreinheder

Licensed Insurance Broker


Bonnie has spent the last 20 years of her insurance career at GPA Insurance. She applies her experience and knowledge to assist the people of our community to secure and understand their insurance needs. Her care and compassion guide her actions in the agency.


Licensed Insurance Broker

Chance is our most dedicated agent. No insurance pawlicy is too challenging for Chance and our ruff-est cases are often delegated to him. His customer service skills and lovable face make him a customer favorite – he receives many refurals.

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120 East Felton St

North Tonawanda, NY 14120

(Note: We have moved! This is our new address.)

Open Mon - Fri: 9 AM - 6 PM

(after hours by appointment)


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Are you on the west coast?

Check out our sister agency in Tempe, Arizona!

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